Certified engineers for safe, compliant operations
Service
We offer a rapid response service to minimise the downtime of your equipment.
We offer ALL our customers:
A reliable, quality service offering with our fleet of fully equipped service vehicles
A fully equipped workshop facility
A team of highly skilled service engineers
Laptop Diagnostics and Service Support - available to all our field engineers to assist them in supporting our customers, including Digital Service Assistant AI
A wide range of service maintenance options to ensure that your equipment is maintained to the highest standard and adheres to the necessary regulations, we offer tailored service contracts to suit all site requirements:
Planned preventative maintenance
Full maintenance contracts
Thorough examinations
Stephensons engineers are all fully qualified, receiving accredited manufacturers' product training and can also carry out the statutory inspections (LOLER) to provide a Certificate in Materials Handling Equipment.
Thorough Examination
All material handling equipment trucks are subject to a statutory inspection under The Lifting Operation and Lifting Equipment Regulations 1998 (LOLER 1998).
A Thorough Examination is a systematic and detailed examination of the lifting equipment and safety-critical parts, carried out at specified intervals by a competent person who must then complete a written report
The report will highlight items requiring rectification and the applicable timescale for completion
The examination is mandatory by law and ensures that the mechanical parts of the forklift truck are regularly inspected to keep the forklift truck safe to use when operated according to the manufacturer's recommendations
The examination covers all parts of the industrial lift truck, including attachments and accessories
Note: An inspection as part of a normal scheduled truck service is not a Thorough Examination
In accordance with HSE LOLER Approved Code of practice and guidance L113
4 months
Any truck working over 80 hours per week. Includes extreme environments such as Marine, Corrosive Chemicals, Cement/Aggregate Processing, and Brine
6 months
Any truck working between 40 and 80 hours per week. Any truck used for elevating persons, regardless of frequency
12 months
Any truck working up to 40 hours per week. Trucks with attachments permanently fitted
Attachments and accessories
If not permanently fitted to the fork truck the regime for Thorough Examinations shall be every 6 months.
The following are considered “exceptional circumstances”:
The truck has been damaged or has failed
The truck has been out of use for long periods of time
There has been a major change in how the truck is used, affecting its integrity
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